How to be an efficiency champion at your specialty fabrics business

February 1st, 2021

Nine steps every business can take, from organizing more to doing less.  A well-organized space is a productive space. In the parts room at Kamber Narrow Fabric Machinery, items are organized by part and page number. These represent 20 percent of total parts but are common to 80 percent of the machines. Photo: Kamber Narrow […]

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Customer service is king

December 1st, 2019

Strategic service makes your company memorable.  By Randy Westlund We live in a constantly connected culture of instant gratification. We want what we want and we want it right now—with no delays. Between instant messaging, next-day delivery and online services available 24/7, the marketplace is catering to these demands. Some revealing statistics show how much […]

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Common mistakes cost more than you think

October 1st, 2019

There’s a high cost to being too busy to get work done. By Randy Westlund I was consulting for the owners of a company recently. They’d worked hard last year. They did a record number of jobs. They even had to hire two installers and a welder to get it all done. But at the end […]

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Common mistakes cost more than you think

August 1st, 2019

There’s a high cost to being too busy to get work done. By Randy Westlund I was consulting for the owners of a company recently. They’d worked hard last year. They did a record number of jobs. They even had to hire two installers and a welder to get it all done. But at the end […]

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