Finders, keepers: long-term customer loyalty

December 1st, 2019

Attracting customers in the market for shade products is one thing; retaining them for future business is another. Managing both objectives requires establishing connections that are meaningful and lasting.  by Pamela Mills-Senn A quick Google search on “connecting with customers” reveals all sorts of advice, usually in the form of the “seven best ways,” or the […]

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Dramatic canopy offers protection high above the city

July 1st, 2019

By Bruce N. Wright, AIA The Kimpton Tryon Park Hotel, in Charlotte N.C., has a stunning 19th-floor lawn and event deck overlooking the city. The popular venue hosts weddings and other large gatherings, and the hotel needed a retractable canopy to protect patrons from sun, rain and high winds that may swirl about the 20-story […]

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Retractable canopies keep concert-goers protected

June 1st, 2019

A new retractable canopy enables the Merriweather Post Pavilion to host open-air events on sunny days and provide instant protection from the elements when needed. Photos: Uni-Systems LLC. Located in a forest setting between Washington, D.C., and Baltimore, Md., the Merriweather Post Pavilion is an historic outdoor music venue. Designed by architects Frank Gehry and […]

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