Customer service is king

December 1st, 2019

Strategic service makes your company memorable.  By Randy Westlund We live in a constantly connected culture of instant gratification. We want what we want and we want it right now—with no delays. Between instant messaging, next-day delivery and online services available 24/7, the marketplace is catering to these demands. Some revealing statistics show how much […]

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Paul Aumento relies on employees and customers to keep Creative Textile Solutions a responsive manufacturer

March 1st, 2019

Nova Scotia is a small market and Halifax is a smaller city compared to some others, so we’ve had to diversify to continue a successful year-round employment,” says Paul Aumento, co-owner and president of Creative Textile Solutions Ltd., Halifax, Nova Scotia, Canada. “So we expanded our markets right away to include whatever can be manufactured […]

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